The single most common restroom complaint isn't cleanliness — it's empty dispensers. A well-run refill program eliminates outages while keeping storage costs down. It starts with the right dispenser choices.
Dispenser Selection
Standardize on one manufacturer per product category — paper, hand towels, soap, sanitizer. Standardization means all refills are interchangeable across the facility.
High-Capacity vs Standard
High-capacity dispensers (jumbo roll toilet paper, 3,000-sheet hand towel roll) cut refill frequency in half. Higher upfront cost, faster payback in labor savings.
Par-Level System
Set minimum inventory levels per product; supervisor spot-checks weekly and reorders when at 1.5x par. Prevents both outages and overstock.
Auto-Order Vendors
Some distributors (Grainger, Cintas facilities services) offer subscription refill service — they inventory your supply closet and auto-ship. Simplifies management, slightly higher per-unit cost.
Zero-Outage Restroom Programs
Blue Collar contracts include par-level restroom refill management with monthly consumption reports.