Restroom conditions drive tenant satisfaction scores more than any other single facility factor. They're also the fastest indicator of whether a cleaning vendor is executing at professional standard or cutting corners. This guide defines what nightly, weekly, and periodic restroom care should include.
Nightly Restroom Standard
- Clean and disinfect toilets, urinals, and seats using EPA-registered disinfectant with proper dwell time.
- Wipe down partitions, dispensers, and door handles.
- Sanitize sinks and polish faucets and fixtures.
- Clean mirrors streak-free.
- Damp mop floor with disinfectant, working from back to front.
- Restock toilet paper, hand towels, soap, and seat covers.
- Empty trash and replace liners.
- Refresh air freshener if used.
Weekly Add-Ons
- Detail clean tile grout lines with brush.
- Descale hard-water buildup on fixtures with appropriate acidic cleaner (NEVER on terrazzo or marble).
- Wipe down walls from floor to 6 feet.
- Flush floor drains with hot water and drain-safe treatment.
Monthly and Quarterly
- Deep scrub and re-seal grout as needed.
- High dust vents, light fixtures, and stall tops.
- Inspect and clean under sinks.
Restroom Complaints Down 90%
Our restroom protocol has cut tenant complaints by 90% at our Metro Atlanta accounts. Let's walk yours.